Privacy Policy
Your privacy and spiritual journey are sacred to us. This policy explains how we collect, use, and protect your personal information on MapMySoul.
Legal Disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, take our spiritual assessment quiz, book healing sessions, purchase products, or contact us for support. This may include your name, email address, phone number, date of birth, location, and spiritual preferences.
Quiz and Assessment Data
When you take our spiritual assessment quiz, we collect your responses to provide personalized recommendations for healers, services, and products that align with your spiritual journey and wellness goals.
Session and Booking Information
We collect information about your healing sessions, including session notes, preferences, and feedback to improve your experience and provide better recommendations.
Payment Information
We collect payment information when you purchase services or products, but we do not store your complete payment details. Payment processing is handled securely by our third-party payment processors.
Usage Information
We automatically collect certain information about your use of our platform, including your IP address, browser type, device information, pages visited, and time spent on our website.
How We Use Your Information
Providing Our Services
We use your information to provide, maintain, and improve our spiritual healing platform, including processing bookings, facilitating video sessions, and delivering personalized recommendations.
Personalization
We use your quiz responses and preferences to create personalized recommendations for healers, services, and products that match your spiritual journey and wellness goals.
Communication
We use your contact information to send you important updates about your sessions, respond to your inquiries, and provide customer support.
Marketing and Updates
With your consent, we may send you newsletters, spiritual insights, and information about new services or products that may interest you.
Analytics and Improvement
We analyze usage patterns to improve our platform, develop new features, and enhance the overall user experience.
Information Sharing and Disclosure
Healers and Practitioners
We share relevant information with healers and practitioners to facilitate your sessions, including your name, contact information, and spiritual assessment results to ensure personalized care.
Service Providers
We work with trusted third-party service providers who help us operate our platform, including payment processors, video conferencing services, and analytics providers.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe such disclosure is necessary to protect our rights or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.
With Your Consent
We will not share your personal information with third parties for marketing purposes without your explicit consent.
Data Security and Protection
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
We use industry-standard encryption to protect data in transit and at rest, ensuring your sensitive information remains secure.
Access Controls
We limit access to your personal information to authorized employees and service providers who need it to perform their duties.
Regular Audits
We regularly review and update our security practices to maintain the highest standards of data protection.
Your Rights and Choices
Access and Update
You have the right to access, update, or correct your personal information at any time through your account settings or by contacting us.
Data Portability
You can request a copy of your personal information in a structured, machine-readable format.
Deletion
You may request deletion of your personal information, subject to certain legal and contractual obligations.
Marketing Preferences
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account.
Session Recording
You have control over whether your healing sessions are recorded, and you can withdraw consent for recording at any time.
Data Retention
Retention Period
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Account Deletion
When you delete your account, we will delete or anonymize your personal information, except where we need to retain certain information for legal or legitimate business purposes.
Anonymous Data
We may retain anonymous, aggregated data for analytics and improvement purposes even after your account is deleted.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: