Accessibility Statement

We believe spiritual healing should be accessible to everyone. This statement outlines our commitment to creating an inclusive experience for all users.

Last updated: December 2024

Our Commitment to Accessibility

Inclusive Design Philosophy

At MapMySoul, we believe that spiritual healing and wellness should be accessible to everyone, regardless of their abilities. We are committed to creating an inclusive digital experience that welcomes all users on their spiritual journey.

Ongoing Improvement

We continuously work to improve the accessibility of our platform, regularly reviewing and updating our features to ensure they meet the needs of users with diverse abilities.

User Feedback

We welcome feedback from users with disabilities. Your input helps us identify areas for improvement and ensures our platform serves the entire spiritual community.

Visual Accessibility

Color Contrast

Our website uses high contrast color combinations that meet WCAG 2.1 AA standards, ensuring text is readable for users with visual impairments.

Text Scaling

Users can zoom in up to 200% without losing functionality, and our responsive design adapts to different screen sizes and zoom levels.

Alternative Text

All images include descriptive alt text, and decorative images are marked appropriately to avoid confusion for screen reader users.

Focus Indicators

Clear focus indicators are provided for all interactive elements, making navigation easier for keyboard and screen reader users.

Audio and Video Accessibility

Video Sessions

Our video healing sessions support real-time captioning and can accommodate sign language interpreters. Users can request these accommodations when booking sessions.

Audio Content

All audio content, including guided meditations and spiritual teachings, is accompanied by transcripts or written alternatives.

Volume Controls

Users have full control over audio settings, including the ability to mute, adjust volume, and control playback speed.

Motor and Physical Accessibility

Keyboard Navigation

Our entire website can be navigated using only a keyboard, with logical tab order and keyboard shortcuts for common actions.

Click Targets

All clickable elements are sized appropriately (minimum 44x44 pixels) to accommodate users with motor difficulties.

Time Limits

Where time limits exist (such as session booking), users can extend or disable them to accommodate their needs.

Cognitive Accessibility

Clear Language

We use clear, simple language throughout our platform, avoiding unnecessary jargon while maintaining the spiritual depth of our content.

Consistent Navigation

Our navigation structure is consistent across all pages, helping users understand and predict where to find information.

Error Prevention

We provide clear error messages and confirmation dialogs to help users avoid and correct mistakes.

Session Management

Users can easily reschedule or cancel sessions, with clear instructions and multiple confirmation steps to prevent accidental changes.

Emotional and Spiritual Accessibility

Trauma-Informed Design

Our platform is designed with trauma-informed principles, providing gentle, non-triggering content and allowing users to control their exposure to sensitive topics.

Personalized Experience

Users can customize their experience, including filtering content based on their comfort level and spiritual preferences.

Support Resources

We provide easy access to support resources, crisis hotlines, and information about when to seek professional mental health care.

Compliance and Standards

WCAG 2.1 AA Compliance

We strive to meet Web Content Accessibility Guidelines (WCAG) 2.1 AA standards across our platform.

Screen Reader Compatibility

Our website is compatible with popular screen readers including JAWS, NVDA, and VoiceOver.

Mobile Accessibility

Our mobile app and responsive website maintain accessibility features across all devices.

Known Limitations

Some third-party integrations may have accessibility limitations. We work with providers to improve accessibility.

Contact Us About Accessibility

We welcome your feedback on accessibility. If you encounter any barriers or have suggestions for improvement, please contact us:

Email: info@mapmysoul.com
Phone: +1 (555) 123-4567 (TTY available)
Response time: Within 2 business days

Additional Resources

Browser Accessibility: Most browsers offer built-in accessibility features. Check your browser's help section for information about zoom, text scaling, and keyboard navigation.

Assistive Technology: Our platform is compatible with various assistive technologies. Contact us for specific compatibility information.

Training and Support: We provide training materials and support for users who need assistance navigating our platform.